Replacement Certificates & ID Cards

Certificate of Competence Replacement Certificate / ID Card
If we are able to locate the relevant record, we will re-issue the certificate(s) relating to that qualification scheme code(s).  There is a charge of £50.00 per scheme for certificates re-issued.  If we have a photo on the system, we will also issue a replacement ID card. 

If you just want an ID card to be issued or replaced, there is a charge of £10.00 per scheme card. Payments are non-refundable and can be made by credit/debit card. 

To order a replacement certificate and / or an ID card 

Please ring the Customer Service Team on 024 7685 7300.

Help us to provide you with fast and efficient service by providing as much information as possible to help the search succeed.

If you would like an up to date photo for your ID Card let us know when you ring up. You will need to send  a ‘jpeg’ file to information@cityandguilds.com

If you require written confirmation only, for a fee of £50.00 we can list all qualifications recorded on City & Guilds letter headed paper, but a certificate  or ID card will NOT be issued. Written confirmation can be sent by email if an email address is provided.